Airlines can’t charge fees on 60% of domestic flight seats
The move follows concerns over airlines charging high fees for services, including seat selection.
PTI
New Delhi, 18 Mar
The government on Wednesday said airlines have been asked not to levy additional charges for 60 per cent of seats in a domestic flight for passengers.
Besides,
airlines have been asked to ensure that those travelling on the same PNR are
seated together in a flight as part of the civil aviation ministry's efforts to
strengthen passenger facilitation.
Announcing
the steps on Wednesday, the ministry said the Directorate General of Civil Aviation (DGCA) has asked airlines to make sure that at least 60 per cent of
seats on any flight are allocated free of charge to ensure fair access.
At
present, 20 per cent of the seats can be booked free of charge while the rest
are paid, according to an airline official.
"Passengers
travelling on the same PNR are to be seated together, preferably in adjacent
seats," the ministry said in a release.
These
directions are applicable for domestic flights, an official said.
These
steps come against the backdrop of rising concerns that airlines are levying
high charges for various services, including for choosing seats.
In a
post on X on Wednesday, Civil Aviation Minister K Rammohan Naidu said important
directions have been issued to further strengthen passenger facilitation
measures.
"60
per cent seats free of charge, assured seating together for families, and
clear, transparent norms for carriage of sports equipment, musical instruments
& pets," he said.
According
to him, there will be stronger enforcement and visibility of passenger rights,
including during delays and cancellations.
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